Customer Satisfaction Survey - Courier Service (Individual and Business)
The Malaysian Communications and Multimedia Commission (MCMC) is conducting a survey to collect data pertaining to experience and consumer satisfaction towards service rendered by courier service providers. Click to read more.
Who We Are
Founded in 2015, J&T Express is a Hong Kong invested Courier Company that operates in six Southeast Asia countries i.e. Indonesia, Malaysia, Vietnam, Thailand, Cambodia and Philippines. J&T Express is an express delivery company based on top-notch modernized e-technology. This company proudly diversifies their business from express deliveries, warehousing to supply chains; covering the same city, inter-islands and international zone. J&T Express is a reliable integrated logistic provider. J&T Express’s tagline “Express Your Online Business” positions their brand as the core of e-commerce express. Their sustainability in implementing advanced IT management systems improves the world express delivery services and customer service qualities with the fastest, most convenient and efficient claims. Establishing in Indonesia, J&T Express vastly penetrated into the express delivery market whilst expanding to Malaysia, Thailand and Vietnam, Philippines, Cambodia and other countries to provide the best e-commerce express delivery in Southeast Asia. Combining Southeast Asia as a transit hub. J&T Express has more than 4000 offices, 3000 drop-points, 200 gateways with large distribution equipments and more than 50,000 employees. J&T Express Malaysia entered into the Malaysia market in January 2018 and was officially launched in August 2018. In November 2019, J&T Express Malaysia was awarded The Best Delivery Excellence Award and The Best Customer Service Excellence Award by MCMC. In 2020, J&T Express Malaysia owns more than 11,400 employees, over 450 drop points and 25 gateways.
Working at J&T Express
We offer excellent career growth opportunities thus focus on self-improvement and empowerment to ensure personal development.
We’re one of the fastest-growing Express Delivery company in Malaysia with a team of more than 11,400 employees nationwide.
We maintain work life balance thus enhancing employee's productiveness. We recognised high achievers and reward excellent performance.