• Develop and implement strategic sales plans to achieve company targets and objectives.
• Analyze market trends and customer needs to identify new business opportunities and target markets.
• Conduct regular customer visits and meetings to understand their needs and identify opportunities for sales.
• Responsible for maintaining client satisfaction, identifying growth opportunities , build and maintain strong, long-lasting relationships with key clients.
• Act as the main point of contact for key accounts, addressing any inquiries or concerns promptly and effectively and working closely with the internal teams to meet client needs.
• Coordinate with operational teams to ensure the timely and accurate delivery of services to key accounts.
• Monitor service performance metrics, such as delivery times and accuracy, and take corrective actions as needed.
• Oversee the resolution of any service-related issues or escalations, ensuring minimal disruption to client operations.
• Negotiate pricing and contract terms with clients, striving to maximize revenue while maintaining competitive pricing.

Requirements :

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience in account management or sales, preferably in the logistics or courier services industry.
• Strong interpersonal and communication skills, with the ability to build rapport and negotiate effectively.
• Excellent organizational and time-management abilities, with a keen attention to detail.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Ability to thrive in a fast-paced and dynamic environment, with a results-oriented mindset.

Interested candidate please email your resume to career@jtexpress.my

We regret only shortlisted candidate will be notified.