Customer Satisfaction Survey - Courier Service (Individual and Business)
The Malaysian Communications and Multimedia Commission (MCMC) is conducting a survey to collect data pertaining to experience and consumer satisfaction towards service rendered by courier service providers. Click to read more.
EZ
Standard Delivery Service
Nationwide coverage across Malaysia
70 KG and below
Total L x W x D = 300 CM
Per side maximum = 150 CM
EX
Next Day Delivery (NDD) Service
WM to WM, EM to EM (except outskirt area)
5 KG and below
Total L x W x D = 90 CM
Per side maximum = 30 CM
MPS
Multi-Pieces Shipment (MPS)
Nationwide coverage across Malaysia
Send up to 10 parcels with only a single waybill number
70 KG and total 300 CM max for each parcel
International
Parcel or Document supported
Up to 13 nations including TWN, HK, MAC, VN, SG, KR, JP & many more.
Estimated 3 to 5 days shipment
Up to 30 KG
COD
Pay later
Only applicable to VIP customers
Applicable for cash payment
Preferably J&T e-wallet payment
J&T Super
Customized Packaging
Express Claim
Dedicated Customer Service
Free Pickup for 1 parcel
Auto Insured
Express Doc
Business Driven Focus
Nationwide document delivery
As low as RM5
A4 packaging
Premium express service
Rapid GO (20 - 100 KG)
Simple and transparent pricing
Full safety standardisation
Traceable transportation
Total price guarantee
Customer Service system
Nationwide delivery
Free door-to-door delivery
Standard GO (101 - 300 KG)
Safe and standardised
Traceable transportation
Customer service system
Bulky cargo transportation solutions
International Product
Cross border supply chain
Domestic and international warehouse services
One-day, multi-batch deliveries
Dryage service provided
Multi-warehouse storage
Warehousing Product
Heavy goods transportation
WM to WM, EM to EM only
Up to 1000KG goods weight
Warehouse storage provided
Mature transferring system
Customer Service:
60123018058
Business Corporation:
0123018147