Local Logistic Start-up Conquered Staggering Deliveries Across Borders on 12.12

Local Logistic Start-up Conquered Staggering Deliveries Across Borders on 12.12

J&T Express yet again successfully delivered Year-End Sales to consumers

KUALA LUMPUR - J&T Express Malaysia, the nation fast growing courier express company, recorded one of its highest peak of deliveries during the 12.12 Year-End Sales this year. In collaboration with Shopee 12.12 Birthday Sale, J&T Express delivered a staggering amount of over 800,000 parcels. Over achieving last year parcel amount by 909%.

The date 12th December, also recognized as 12.12 is known as one of the biggest e-commerce shopping fiesta worldwide. Famously known for its spectacular Year-End Sales at the back of 9.9, 10.10 and the largest 11.11 Single Day Sales.

During the 12.12 period, J&T Express successfully recorded a 97% completion rate for its deliveries. Having been around for only a year, this marks a huge milestone for J&T Express as they sailed through the storm to improve their shipping services.

Their fervency is timely as a recent survey revealed that Malaysia has the longest e-commerce delivery time in Southeast Asia. What is viewed as a problem, J&T Express sees as an opportunity for growth. This is especially true with the rise and development of the digital economy even as major e-commerce platforms such as Shopee rally with back-to-back sales campaigns this year end.

As a player in the e-commerce support industry, this economic expansion runs parallel with J&T Express’s growth. In a short period, J&T Express has scaled up to 350 drop-points nationwide and now provides job opportunities to over 7000 employees across 15 operating gateways, making J&T Express more accessible to businesses and Malaysians.

All deliveries were possible via a strategic transportation schedule and efficient sorting system. With all the past experiences, J&T Express put in place a master plan through consultation and input from stakeholders like Shopee to map out order forecasts. This will allow J&T Express to plan ahead and achieve a more efficient and speedy delivery.

Employees working till late night, hundreds of trucks on the move 24 hours a day, transit hubs operating in rotating shifts, drop-point’s dispatchers swooping parcel deliveries over the weekdays and weekends, J&T Express is confident that it will be able to provide quality and premium service, crossing borders and pushing boundaries in the industry.

The bigger challenge however remains – the ability to process and deliver the increased amount of parcels to customers living in the rural areas with incomplete addresses or infrastructures. J&T Express had most shipments coming from Klang Valley, Kuala Lumpur, Penang and Johor Bahru. Having at least 92.7% of their parcels successfully delivered within one to three days. 

Mr Roy Zeng, Chief Executive Officer of J&T Express Malaysia said, “We are confident with the growth of J&T Express in Malaysia. With e-commerce growing so rapidly in Malaysia, the pie is big. We will be banking on this sector to propel our growth. J&T Express is ready and confident that we will conquer the courier express industry.”

In Malaysia, over 600,000 items were sold within the first hour in Shopee. Homegrown products by local micro-business and entrepreneurs under the Buy Malaysian campaign page also saw an uplift of over 70% in orders on December 12.


Caption: A close up of 12.12 parcels in J&T Express gateway.


Caption: Mountains of parcels fills the gateway hub store.


Caption: J&T Express workers working burning the midnight oil scanning 12.12 deliveries.


Caption: J&T Express gateway store hub is filled with 12.12 parcel orders.



For further information and latest updates, do like and follow J&T Express Facebook page @J&T Express – Malaysia (https://www.facebook.com/jntexpressmalaysia/), Instagram at @jtexpressmy. You may also head on to our website at www.jtexpress.my or download our latest mobile application in Google Play Store and/or Apple Store by searching J&T Express Malaysia.

J&T Express – we express your online business.


February 10, 2020