FAQ
What is the volumetric charges of J&T Express?

Gross/Actual weight: Exact weight of parcel including (packaging).
            Volumetric/Dimensional Weight: Measure according length, width and height of the
            parcel.

Shipping large or irregular shaped items can be influenced by the amount of space it occupies (volumetric weight) rather than the actual weight.

Volumetric weight is calculated by Length (cm) x Width (cm) x Height (cm) / 6000 = Kilograms
Length is defined as the longest side of the package. Height is the shortest side of the package.

For International Shipping,
Volumetric charges = (L x W x H) cm / 5000
Maximum Dimension: 300cm (L + W + H), with the greatest dimension not exceeding 150cm.

Actual weight and volumetric weight are considered in the actual shipping cost whichever is higher.

March 23, 2020
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